Ellen Giancola

• Owned plant labeling systems end to end in a regulated environment, including label creation and revisions, controlled downloads, verification, and production release support.
• Installed, configured, repaired, and maintained Canon, HP, Zebra, Afinia, and NeuraLabel printers supporting multiple production areas.
• Designed new labels and updated existing labels using Adobe Illustrator, BarTender, and EasyLabel while maintaining authorized changes and revision control.
• Supported 12 network connected validated print stations for regulated production labeling, maintaining uptime through troubleshooting, repair, and preventive maintenance.
• Performed UDI label verification including GTIN barcode verification and label verification using an LVS 9510 system, ensuring scannability and compliance before release.
• Coordinated between label design teams and plant stakeholders to troubleshoot issues, implement changes, and keep production moving.
• Repaired and supported legacy Windows based Automated Calibration and Test Systems, troubleshooting hardware, software, networking, and instrumentation issues.
• Performed plant wide preventive maintenance and troubleshooting on electrical and mechanical equipment to improve uptime.

• Assembled mechanical components and subassemblies using hand and pneumatic tools while following strict quality standards in a clean room environment.
• Maintained detailed records and documentation supporting traceability, regulatory compliance, and consistent process control.
• Collaborated with maintenance and engineering teams to identify and resolve mechanical assembly issues, reducing downtime and defects.
• Contributed to inventory optimization and lean manufacturing improvements that increased efficiency by 20%.
• Maintained a clean and compliant workspace aligned with ISO 13485 quality management requirements and site safety policies.

• Maintained and serviced AV systems across eight courtrooms, ensuring 97% uptime through proactive troubleshooting and immediate repairs.
• Integrated, tested, and configured video routers, microphones, amplifiers, and telecommunication systems.
• Led the full upgrade of outdated AV infrastructure to modern digital systems, improving reliability and signal clarity.
• Trained staff on equipment use and performed preventive maintenance to avoid downtime during critical operations.
• Managed high volume telecommunication sessions while maintaining secure and uninterrupted audio and video feeds.

• Digitized more than 100,000 government documents using specialized scanning equipment, ensuring accurate cataloging and secure archival storage.
• Repaired and preserved damaged historical records using hands on techniques in a precision controlled environment.
• Coordinated secure transport and storage of sensitive materials while maintaining strict handling and confidentiality requirements.
• Delivered timely document retrieval services for more than 30 departments, supporting operational continuity across county government.

Coursework included object-oriented programming, software development, data structures, algorithms, and IT-related topics.