Ellen Giancola

• Own and administer the preventive maintenance system using Limble CMMS, supporting equipment compliance and maintenance scheduling.
• Maintained a 100% preventive maintenance completion rate for 10+ consecutive months across production-critical equipment.
• Lead maintenance, repair, and uptime reliability support for ACATS systems in a regulated production environment.
• Support critical production systems in an ISO 13485 / cGMP environment, helping maintain quality and operational standards.
• Drive troubleshooting, root cause investigation, and corrective actions for equipment, labeling, and process-related issues.
• Maintain and improve uptime across validated print stations through preventive maintenance and rapid issue resolution.
• Install, configure, and maintain production equipment including Zebra, Canon, HP, Afinia, and NeuraLabel systems.
• Perform UDI and barcode verification, including GTIN and LVS-related work, to support regulatory compliance.
• Partner with Engineering, Quality, Operations, IT, and other teams to resolve issues and improve processes.

• Assembled mechanical components and subassemblies using hand and pneumatic tools in a clean-room production environment.
• Maintained documentation and records supporting traceability, process control, and regulatory compliance.
• Collaborated with maintenance and engineering teams to identify and resolve mechanical assembly issues.
• Supported improvement efforts involving inventory optimization, lean manufacturing, and production efficiency.
• Maintained clean and compliant work areas aligned with site safety and ISO 13485 quality expectations.

• Maintained and supported AV systems across eight courtrooms, including troubleshooting and on-the-spot repairs.
• Configured and tested hardware including video routers, microphones, amplifiers, and telecommunications systems.
• Led upgrades from outdated AV infrastructure to more reliable digital systems.
• Trained staff on equipment usage and performed preventive maintenance to reduce downtime during critical operations.
• Supported secure and reliable audio/video sessions for remote participants.

• Digitized large volumes of government documents using specialized scanning equipment.
• Repaired and preserved damaged historical records using careful hands-on handling techniques.
• Coordinated secure storage, transport, and retrieval of sensitive materials for county departments.

Coursework included object-oriented programming, software development, data structures, algorithms, and IT-related topics.